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I placed an online order but didn’t receive points. Why not?
Earning Points
You may not have received points for the following reasons:
- You are not a Loco Rewards member: You may have not created a Loco Rewards account. Visit the rewards page or download the app today to join.
- You were not signed in: You may not have been signed into your account at the time of purchase. Orders placed as “Guest” do not earn points. If you are not signed in, points cannot be posted to your account.
- You are not a Loco Rewards member: You may have not created a Loco Rewards account. Visit the rewards page or download the app today to join.
- You were not signed in: You may not have been signed into your account at the time of purchase. Orders placed as “Guest” do not earn points. If you are not signed in, points cannot be posted to your account.