---
title: Catering - None of these situations apply and I still don't now why i didn't earn points. What Should I do?
description: Didn't Earn Points
---

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# Catering - None of these situations apply and I still don't now why i didn't earn points. What Should I do?

To view complete program information on how points are earned, please view our Terms & Conditions found at the bottom of elpolloloco.com. If still not resolved, please submit a web comment via our Contact Us page found on elpolloloco.com.

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