I received an eBonus Card during an eGift Card promotion, how do I redeem it?

I BOUGHT MY eGIFT CARD DURING A PROMOTION AT ELPOLLOLOCO.COM:

eBonus Card will automatically be emailed to you after qualifying gift card purchase within 48 hours. eBonus Cards purchased through order.elpolloloco.com may be used online at order.elpolloloco.com, in the Loco Rewards app, or in-restaurant.

If you did not receive an email with your eGift card, or for any further eGift card assistance, please email elpollolocogiftcardsupport@cashstar.com

To redeem eBonus online at order.elpolloloco.com:

At checkout, select “El Pollo Loco Gift Card” under the Add New Payment Method drop-down
Enter the 19-digit gift card number and PIN, then select “Add Card”
To redeem eBonus in the Loco Rewards App:

At checkout, under Payment Method, select “Add New”
Choose “Gift Card” and enter the 19-digit gift card number and PIN
Select “Pay” to process the transaction To redeem eBonus in-restaurant: At checkout, present the Bonus Card Number and Pin to your cashier.
To redeem eBonus in-restaurant:  At checkout, present the Bonus Card Number and Pin to your cashier.