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I bought an eGift card on elpolloloco.com, how do I redeem it?
When you purchase an eGift card online at order.elpolloloco.com, you will receive an email with a link to your eGift Card.
If you did not receive an email with your eGift card, or for any further eGift card assistance, please email elpollolocogiftcardsupport@cashstar.com
To redeem eGift Card online at order.elpolloloco.com
At checkout, select “El Pollo Loco Gift Card” under the Add New Payment Method drop-down
Enter the 19-digit gift card number and PIN, then select “Add Card”
To redeem in the Loco Rewards App:
At checkout, under Payment Method, select “Add New”
Choose “Gift Card” and enter the 19-digit gift card number and PIN
Select “Pay” to process the transaction
To redeem in-restaurant, present the QR Code in your eGift Card email to the Cashier during checkout.
If you did not receive an email with your eGift card, or for any further eGift card assistance, please email elpollolocogiftcardsupport@cashstar.com
To redeem eGift Card online at order.elpolloloco.com
At checkout, select “El Pollo Loco Gift Card” under the Add New Payment Method drop-down
Enter the 19-digit gift card number and PIN, then select “Add Card”
To redeem in the Loco Rewards App:
At checkout, under Payment Method, select “Add New”
Choose “Gift Card” and enter the 19-digit gift card number and PIN
Select “Pay” to process the transaction
To redeem in-restaurant, present the QR Code in your eGift Card email to the Cashier during checkout.